Privacy policy

Last update: October 2024

Besins Healthcare Monaco S.A.M. (“We”) is committed to protecting your personal data and respecting your privacy. We collect and further process personal data pursuant to applicable law, most notably the General Data Protection Regulation.

This Privacy Policy explains the purpose for which we process your personal data, how we collect, handle, and protect the personal data you provide, how that information is used, and what rights you have regarding your personal data.

This Privacy Policy applies only to personal data collected through this website (Menopause Stay on Top). If you have questions regarding personal data you may have provided through another channel, please refer to the “How can you contact us?” section below.

Which personal data may we collect and process?

On this website, we may collect information that does not directly identify you, such as:

• The server you are logged onto,
• The geographic location of the ISP you use,
• The type of browser you use,
• Your date and time of access,
• The website requesting access,
• Transferred volume of data,
• Your language settings,
• Your IP address (“IT Information”).

IT Information is obtained through cookies. You can find a list of the cookies we use in our Cookie Settings.

In some cases, you may be asked to enter additional data, such as when participating in quizzes, questionnaires, or surveys related to menopause. This information will typically remain anonymous and will be used for statistical analysis or research purposes only (“Anonymized Data”).

If you contact us directly, you may need to provide other personal data, such as your name, email, and, optionally, additional details such as gender, fields of interest, or medical specialty if you are an healthcare professional (“Contact Details”).

Children and sensitive personal data

We do not collect sensitive personal data related to racial or ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, health status, or trade union membership on this website.

This website is not intended for children (defined as individuals under 18). We do not knowingly collect or use personal data from children. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods provided below (see “How can you contact us?”), and we will work with you to address this issue.

If available, contact options on this website should not be used to seek medical advice or report adverse events. For product-related questions, we recommend consulting a healthcare professional or contacting the relevant authorities in your country.

What is the purpose of processing?

We process your IT Information to measure traffic and usage patterns on our website. This helps us better understand how the website is used and allows us to improve it based on user behaviour. You can find more details on the specific purpose of each cookie in our Cookie Settings.

If you provide Anonymized Data through quizzes or questionnaires, we process this information solely for statistical analysis and research purposes related to menopause awareness.

If you subscribe to our newsletter, we process your Contact Details and, where applicable, Additional Information for the purpose of sending you the newsletter via email from time to time.

What is the legal basis for processing?

Apart from cookies that are strictly necessary for this website’s functionality, we process your personal data only if you have given consent.

You may withdraw your consent at any time. For IT Information, you can easily manage your preferences by changing your settings in the Cookie Settings. For your Contact Details and Anonymized Data, please refer to “How can you contact us?” below.

How long do we keep your data?

Unless otherwise required by law, we retain your Anonymized Data for as long as necessary for statistical analysis and research purposes. Contact Details are kept for as long as reasonably necessary to respond to your request or until you choose to unsubscribe from our newsletter. Unsubscribing can be done by clicking the “unsubscribe” button in each newsletter email.

We retain your IT Information as specified in our Cookie Settings.

With whom do we share your personal data?

Access to your personal data is limited to a restricted number of trained employees who handle personal data appropriately and securely.

We may share Anonymized Data with our affiliates and/or third parties for statistical and research purposes. We ensure that third-party providers have implemented adequate technical and organizational measures to comply with applicable laws and protect your rights.

These third-party providers may be located in various countries. For transfers to countries with lower levels of data protection, we enter into data transfer agreements based on standard contractual clauses for international data transfers.

What are your rights?

To the extent permitted by applicable law, you have the right to:

• Request copies of your personal data (“right of access”),
• Request correction of inaccurate information or completion of incomplete information (“right to rectification”),
• Request the deletion of your personal data under certain circumstances (“right to erasure”),
• Request the restriction of processing of your data under certain conditions (“right to restriction of processing”),
• Object to the processing of your data (“right to object”),
• Receive your data in a structured, commonly used, and machine-readable format and have it transmitted to another organization (“data portability”).

Requests are free of charge unless they are manifestly unfounded or excessive. We aim to respond within one month unless otherwise required by applicable law.

How can you contact us?

For questions, concerns, or if you wish to exercise your rights, please contact us at privacy@besins-healthcare.com. You may also send a letter to:

Besins Healthcare Monaco S.A.M.      
Attn. General Counsel 11,      
Rue Du Gabian      
MC98000 Monaco

You may also contact one of our affiliates directly if preferred. You can find their contact details here.

Complaints

If you are not satisfied, you can lodge a complaint with the relevant supervisory authority. The lead authority for Besins Healthcare is the Irish Data Protection Commission, which can be contacted here.

How will you know if we update this privacy policy?

If we make changes to our privacy practices, an updated version of this Privacy Policy will reflect those changes, and we will notify you by updating the effective date at the top of this Privacy Policy.